Privacy Policy

Digital Asana, LLC d/b/a Ompractice, and our parent, affiliates and subsidiaries (“us” “we” or “our”) takes your privacy seriously. This Privacy Policy (“Privacy Policy”) tells you what information we collect and store about you, how we collect and use your information, who we share it with and your rights control your information.

This Privacy Policy applies to our website, www.ompractice.com, and any of our other internet properties or mobile applications (collectively, “our Website”), and all services, classes, trainings, activities, classes, programs, and store purchases that we offer within our Website (collectively, the “Services”).

By accessing or using our Website or Services you acknowledge that:

  • you have read, understand and agree to be bound by this Privacy Policy, and
  • you consent to the collection and use of your information as described in this Privacy Policy.

We Collect Information About You In Many Ways

Your privacy is important to us. We collect information about you when you use our Services, visit our Website, or submit information to us. We collect, retain, and utilize information about you to operate our business and to make our Services and other opportunities available to you. There are three types of information we may collect about you, “personal information”, “sensitive information” and “non-identifying information”.

 

“Personal information” is information that identifies, or can used to identify, you, such as: your full name, your telephone number, mailing and/or residential address, your email address, and your account registration information. We may also collect “sensitive information” this includes information about your health or health conditions. Finally, we collect “non-identifying information” which includes information about you, but which cannot be linked to you, such as your IP address, referring URL, browser, operating system or cookie information. We’ll refer to all of these types of information about you together as “information”.

Non-Identifying Information About You Is Automatically Collected

We automatically collect non-identifying information when you visit our Website. The non-identifying information includes:

  • Log Information: We collect log information about your use of the Website, including the type of browser that you use; the time, duration and frequency of your access; Website pages viewed; your IP address; and the page you visited before visiting our Website.

 

  • Device Information: We collect information about the computer or mobile device that you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

 

  • Location Information: We may collect information about the location of your device each time you use our Website.

 

  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory. Pixel tags are electronic images. If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/). Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.

How We Use Automatically Collected Non-Identifying Information

We use the non-identifying information we and our service providers collect to:

  • Improve our Website
  • Improve your Website experience
  • Track usage of our Website
  • Track effectiveness of emails and other communications
  • Measure marketing effort performance
  • Deliver personalized marketing

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than us.

We also contract with third party advertising companies to serve ads on our behalf across the Internet. To do this, they will collect non-identifying information about your visits to our Website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements. These targeted advertisements may appear on other sites that you visit. No personally identifiable information is collected in this process.

Information You Provide To Us

We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, register for a class, fill out a form, or communicate with us. The types of information that we may collect include your name, username, password, email address, postal address, phone number, payment method data, and any other information that you choose to provide.

How We Use Information You Provide To Use

  • Information About Your Health. When you sign up for a yoga class you have the opportunity to tell us about any health conditions you have. This helps your yoga instructor tailor the class to suit your individual needs or to make recommendations regarding the appropriateness of a particular class; and we will only use your health information for these reasons.

 

  • Your Image, Voice and Likeness. We may make audio and video recordings of you participating in yoga class. You consent to being the subject of any audio or video recordings made by us and grant permission for these to be stored and maintained by us. We use video conferencing platform created by Zoom Video Communications, Inc. (“Zoom”) to enable video conferencing between and among the yoga instructor and students. Zoom’s services are governed by their privacy policy which we encourage you to review – https://zoom.us/privacy.

 

  • Account and Contact Information. When you create an account and register for Services we ask for your contact information, which includes your full name, mailing address, telephone number and email. We use your contact information to confirm your registration in a class, notify you about a class change, changes to our policies, or if we are having difficulty processing your payment information. We use the eCommerce platform created by WooCommerce to support our Website. WooCommerce’s services are governed by their privacy policy which we encourage you to review – https://docs.woocommerce.com/document/marketplace-developers-customer-overview/?_ga=2.229173278.342369017.1526662412-1599327726.1505147500#section-3 .

 

  • Your Email Address. When you create and account you will be invited to join our email list. You have the ability to Opt-In at this point, and subscription preferences may be changed by you at any time in the future by logging into the Ompractice Portal (https://www.ompractice.com/my-account/). We may use your email for direct marketing campaigns informing you of new, future or alternative services we are providing. We use the platform created by MailChimp to support our email communications and direct marketing. MailChimp’s services are governed by their privacy policy which we encourage you to review – https://mailchimp.com/legal/ .

 

  • Your Billing Information. We will ask you to provide your billing information (such as your credit card number, bank account number, and billing address) when you register for Services. We use this information to get paid for providing the Services to you. We employ third-party encryption technology to keep your payment information secure. All registrations are made and processed directly through a fully-integrated third-party solution. We do not enter or store any payment information in our computers, networks, facilities, online databases or files. The portion of the platform where payment information is processed and ultimately stored is currently operated and controlled by Stripe, Inc. We encourage you to review Stripe, Inc.’s privacy policy before submitting any payment – https://stripe.com/us/privacy/ . We do not review your billing information if you engage in a payment transaction, although we do know the amount that is charged to your credit card or debited from your bank account in any such transaction. We may change our payment processor at any time, in which, case, we will update this Privacy Policy.

You may, of course, decline to submit any information to us, in which case we may not be able to provide certain services to you. All information gathered by us is treated as confidential and will not be shared with a third party, except those parties listed in this Privacy Policy, for the reasons listed in this Privacy Policy.

Information We Collect From Other Sources.

We may collect information about you from other sources, such as through certain features on the Website you elect to use, but only where these third parties either have your consent or are otherwise legally permitted or required to disclose your information to us. Examples include:

  • Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, such as your name and other information in that account, and used for purposes such as improving your experience with our Website.
  • Information From Other Third-Party Sources. In order to provide you with more tailored recommendations and marketing, we may obtain information about you from publicly and commercially available sources and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us at privacy@ompractice.com

Your Rights to Control Your Information

You may update, correct, or change your account information and email preferences at any time by logging in to the Ompractice Portal (https://www.ompractice.com/my-account/) and changing your account and profile settings. If you have any questions regarding how to do this you can contact us by sending an email to privacy@ompractice.com

You may also have additional rights depending on the country in which you live, which rights may include:

  • Accessing, correcting, updating, or requesting deletion of your information.
  • Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
  • Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
  • Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
  • Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to privacy@ompractice.com.

Other Times We May Disclose Your Information

We may disclose your information upon governmental request, in response to a court order, or when required by law to do so. We may also share your information with companies assisting in fraud protection or investigation. We do not provide your information to these agencies or companies for marketing or commercial purposes.

Security of Your Information

We take commercially reasonable and necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy and that no transfer of your information takes place to an organization or country unless there are adequate controls in place to protect your information. But please remember, that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot and do not guarantee its absolute security.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we change our Privacy Policy in a material way, we will update the ‘last modified’ date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

We Reserve the Right to Contact You

We reserve the right, but not the obligation, to contact you for any reason regarding, related to, or arising from, the Services, this Privacy Policy, our Terms of Use, or this Website.

Privacy of Children on Our Website

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from our website, nor the information or content contained in them. Please remember that when you use a link to go from www.ompractice.com to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Transfer of Your Information

Your information, may be transferred to, and kept on, computers located outside your state, province, country or other governmental jurisdiction where you live. If you live outside of the United States, please note that your information will be transferred to the United States. Your information may also be transferred to and stored in other countries where the service providers we utilize to host and support our website are located or where the yoga instructor teaching your class is located.

If you choose to use our Website and/or Services, you consent to the use and disclosure of information in accordance with the Privacy Policy, including the transfer of your information to the United States and such other countries where our service providers and instructors are located.

California Privacy Rights

California residents who have an established business relationship with us may choose to opt out of our disclosure of personal information about them to third parties for direct marketing purposes. Unless noted at the time of collection, our policy is not to disclose personal information to a third party for direct marketing purposes without your approval. If you choose to opt out at any time after granting approval, contact us at privacy@ompractice.com.

Governing Law

We are located in the United States and are subject to applicable U.S. local and federal laws. When you choose to use our Website and Services, you do so on your own initiative and understanding that your use of the Services and our use of your information is subject to and governed by the laws of the Commonwealth of Massachusetts without respect to principles of conflicts of law. You hereby irrevocably and unconditionally consent to the jurisdiction of the state and federal court in Hampden County, Massachusetts. In the event any of the terms or provisions of these Terms of Use shall be held to be unenforceable, the remaining terms and provisions shall be replaced by such enforceable term or provision as comes closest to the intention underlying the unenforceable term or provision.

Questions or Complaints

If at any time you have a question about our Website, our Services, or how we collect and use your information you can send an email to privacy@ompractice.com.